Refund Policy

1. Service-Based Refunds

Because our services involve labor, time, and disposal costs, refunds are not guaranteed once a service has been performed. However, we are committed to addressing concerns in a fair and reasonable manner.

enerally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.​

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2. Eligibility for Refunds

Refunds or partial refunds may be considered under the following circumstances:

• The service was not completed as agreed

• An error occurred that was caused directly by Clear Ops & Hauling

• Services were paid for but not provided

Refund decisions are made on a case-by-case basis.

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3. Non-Refundable Situations

Refunds will not be issued for:

• Services that were completed as authorized

• Changes in customer preference after service completion

• Delays or issues caused by unsafe conditions, restricted access, or inaccurate information provided by the client

• Disposal fees, labor costs, or completed brush clearing and clean-out work

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4. Cancellations

• Cancellations made before service begins may be eligible for a refund, excluding any non-refundable deposits or administrative fees.

• Same-day cancellations or cancellations after arrival may not be eligible for a refund.

 

5. How to Request a Refund

To request a refund, please contact us within 24 hours of service completion with details of your concern. We may request photos or additional information to review the request.

 

6. Resolution

If a refund is approved, it will be issued using the original payment method within a reasonable timeframe. In some cases, a service correction or credit may be offered instead of a refund.

 

7. Contact Us

If you have questions about this Refund Policy, please contact us:

Clear Ops & Hauling
📧 Email: [Clearopsandhauling@gmail.com]
📞 Phone: [559-790-0720]